Service categories
Search for trades and services such as plumbing, electrical work, painting, cleaning and transport.
Services marketplace
TaskPro
A platform connecting service requests with local professionals in Italy.
From need to product
What does TaskPro solve?
TaskPro is a platform for finding professionals and requesting quotes. It organises services by category and city, with separate journeys for customers and professionals.
The problem
A job request needs more than a list of contacts: the service type, the location and a clear way to describe the project.
The solution
An interface that starts the search with the service and area, then guides the user to a quote request. Professionals have their own registration and profile journey on the platform.
Key features
What we built
Features connected to how the product is used.
Search by city
Start a search in the area where the user needs the work carried out.
Quote requests
A public journey where customers begin describing their project and request offers.
Professional workspace
Separate sign-in and registration for professionals who want to offer their services.
Product structure
Technical overview
- An online platform with public entry points by service category and city.
- Distinct journeys for finding services and joining as a professional.
- A quote request process; details of professional verification are not presented here.
Decisions that matter
Project challenges
- Organising many service categories into a search that is easy to understand.
- Distinguishing customers' needs from those of professionals.
- Connecting each job request with its service and location.
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